+254 20 278 2000
+254 709 551 000

Head OfficeLe’Mac, 5th Floor
Church Road, Off Waiyaki Way

MPESA Paybill No553 200 (Life Insurance)
553 201 (General Insurance)

Customer Experience

Customer Service Charter

Our Commitment to Customers

At Geminia, our philosophy is to provide exemplary and efficient services at all times.

We Promise to:

Handling of complaints

We Promise to:

Our request to you:

Kindly download our Customer Compliments, Comments and Complaints Form which you can fill, scan and send it to customer.experience@geminia.co.ke