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CONTENTS
  • 1. Introduction
  • 2. What are Cookies?
  • 3. Why do we use Cookies?
  • 4. First-Party and Third-Party Cookies
  • 5. Types of Cookies
  • 6. How Long will Cookies Remain?
  • 7. How to Manage Cookie Preferences?
  • 8. User Consent
  • Contact Information

Cookie Policy

Last Updated: 23/07/2024


1. Introduction

This Cookie Policy explains how Geminia Insurance Co. Ltd. uses cookies and similar technologies to recognise you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

2. What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

3. Why do we use Cookies?

We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our online properties.

4. First-Party and Third-Party Cookies

Cookies set by the website owner (in this case, Geminia Insurance) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable first-party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics).

5. Types of Cookies

Strictly Necessary Cookies

These cookies are strictly necessary to provide you with services available through our websites and to use some of its features, such as access to secure areas.

Functionality Cookies

These cookies are used to enhance the performance and functionality of our websites but are non-essential to their use. We specifically use:

  • Facebook: For social media integration and targeted outreach.
  • Geofencing: To provide location-based insurance services and relevant local content.
  • Tawk.to: To power our live chat support functionality for real-time assistance.

Analytics Cookies

These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are.

Advertising Cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly capped.

6. How Long will Cookies Remain?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.

7. How to Manage Cookie Preferences?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. You can also amend your web browser controls to accept or refuse cookies.

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8. User Consent

By continuing to use our website, you are agreeing to our placing cookies on your computer or device in order to analyse the way you use our website.

Contact Information

If you have any questions about our use of cookies or other technologies, please contact our Data Protection Officer at:

privacy@geminia.co.ke (+254) 020 270 3900
Have a question? Our team is ready to help you.
+254 709 551 000 Request Callback
Head Office Le'Mac, 5th Floor, Church Road
Off Waiyaki Way, Westlands
P.O. Box 61316-00200
+254 709 551 000 Mon – Fri, 8:00am – 5:00pm
info@geminia.co.ke

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