Business Development Executive

Department: Business Development

Location: Head Office

Reports To: Head of Marketing & Business Development

Job Purpose

To drive business growth by acquiring and managing broker relationships, generating new business, and delivering exceptional intermediary service to increase market share, customer retention, and profitability.

Key Responsibilities

• Prepare quotations and support business acquisition initiatives.
• Recruit, onboard, and manage brokers and agents in line with company standards.
• Conduct product training to enhance intermediary knowledge and ensure compliance.
• Build and maintain strong relationships with brokers, clients, and other stakeholders to drive business retention and growth.
• Achieve assigned sales and profitability targets.
• Coordinate policy processing, premium collection, renewals, and client servicing in line with Service Level Agreements (SLAs).
• Monitor market trends and competitor activities to identify business opportunities.
• Manage broker incentive programs and ensure regulatory compliance.
• Prepare sales, production, profitability, and management reports (MIS).
• Liaise with underwriting and other internal teams to support business retention and customer satisfaction.

Qualifications & Experience

• Bachelor’s degree in business, Marketing, Insurance, or a related field.
• Diploma in Sales & Marketing is an added advantage.
• Professional insurance qualification (IIK Diploma or ACII).
• Minimum of 3 years’ experience in broker/agent sales within the insurance industry.
• Knowledge of insurance regulations (IRA, AKI, AIBK, RBA) and the financial services industry.

Key Competencies

• Business development and relationship management.
• Sales, negotiation, and influencing skills.
• Planning, organization, and execution.
• Customer focus and service excellence.
• Analytical and reporting skills.
• Commercial awareness and market intelligence.
• Strong communication and presentation skills.
• Integrity, initiative, and results orientation.

Key Performance Indicators (KPIs)

• Achieve annual new business and profitability targets.
• Respond to quotation requests within 48 hours.
• Respond to intermediary service requests within 24 hours.
• Maintain an active and accurate sales pipeline.
• Conduct regular intermediary visits and submit status reports.
• Deliver intermediary training and engagement activities as scheduled.
• Support client retention through timely renewals and quality service.

HOW TO APPLY

Interested candidates can apply through the link https://recruitment.geminia.co.ke/ . Job Application, to reach us on or before Wednesday, 21^st July 2026. The application should include a cover letter demonstrating how you meet our requirements and details of your current remuneration. It should be accompanied by a detailed and up-to-date CV with copies of supporting certificates.